ASHP Patient Safety Resource Center

The purpose of the ASHP Resource Center on Patient Safety is to foster fail-safe medication use in health systems through the leadership of pharmacists. The Center fulfills its mission through advocacy, education, and research.

ASHP Quality Improvement Resource Center

This ASHP Resource Center provides resources to support pharmacist leadership and engagement in health care quality initiatives that improve patient outcomes and reward performance excellence.

Fridays with Ambulatory Care: No Outcome, No Income!

Mary Kliethermes - Aug 2013

I was at a meeting several years ago that was rather small and interdisciplinary.  The group was discussing the challenges of our health care system, i.e. coordination and transitions of care, frequent health care related adverse events, etc.  At the end of the meeting one of the organizers, a physician working in public health, stated it was clear to him that in the future if there is no outcome, there will be no income.    It is one of those statements that continue to resonate with me as we move forward with pharmacy services in my clinical practice space, in our community and nationally.

Health Plan Starts P4P Program for Community Pharmacies

Pharmacy Today - February 2014

Inland Empire Health Plan (IEHP), a nonprofit managed Medicaid health plan covering 720,000 lives in southern California, has started one of the first large pay-for-performance (P4P) programs for community pharmacies in the country.

ISMP-Improving Medication Safety in Community Pharmacy: Assessing Risks and Opportunities for Change

Staff education can be an important error prevention strategy when combined with other strategies that stregnthen the medication-use system. However, it is a weak link with little leverage to prevent errors when attempting to use only this strategy for reducing errors.

Leveraging error reduction strategies

Pharmacy Today - August 2013

Despite error-reduction efforts, look-alike drug names, sound-alike drug names, and look-alike packaging continue to be common sources of medication errors. Selecting the best error-reduction strategies is not easy. Even when system-based causes have been identified, it may be unclear which strategies will be most effective.

Measuring the ‘Quality’ of Health Care

Economix - February 2013

“In his writings, an Italian sage says that the best is the enemy of the good,” wrote Voltaire. We have updated that to the common adage, “Let not the perfect become the enemy of the good!”

This dictum came to mind as I read the responses of various Doubting Thomases to my previous post on the quality of health care under the two Medicare options: traditional Medicare and Medicare Advantage.

Surveys on Patient Safety Culture

As part of its goal to support a culture of patient safety and quality improvement in the Nation's health care system, the Agency for Healthcare Research and Quality (AHRQ) sponsored the development of patient safety culture assessment tools for hospitals, nursing homes, ambulatory outpatient medical offices, and pharmacies.

What Is PQC?

Pharmacy Quality Commitment (PQC™) is a continuous quality improvement program that helps you comply with quality assurance requirements found in network contracts, Medicare Part D, and state regulations.  Part of the Alliance for Patient Medication Safety, which is a federally listed patient safety organization, PQC™ offers strong federal protection and confidentiality for your patient safety data and quality improvement work.

Wisconsin Pharmacy Quality Collaborative (WPQC) Medication Therapy Management (MTM) Services Program

The Wisconsin Pharmacy Quality Collaborative (WPQC) is a group consisting of both pharmacists and health plan/purchaser representatives dedicated to creating a pharmacy quality pay for performance project which aligns incentives for both pharmacists and payers.