Privacy Policy


The Center For Pharmacy Practice Accreditation® (CPPA®) is committed to protecting the privacy of our Web site users’ personal information. This policy applies with respect to the information that we collect from you through the CPPA Internet site (Site), located at CPPA may amend this Policy at any time and at its sole discretion. Amendments to this Policy will be posted on the Site and will be effective when posted. Your continued use of this Site following the posting of an amended Policy signifies your acceptance thereof.


When you request services, request information, subscribe to materials, or register for meetings, we may ask you to provide personal information to complete these transactions and deliver the services or materials. The types of personal information you provide to us may include contact information such as your name, address, telephone number, Social Security number and/or e-mail address, or other unique information such as user IDs and passwords. We may also collect contact preference information and educational and/or employment background data.

In addition to the information you provide, CPPA may collect non-personal information during your visit to the Site. Such anonymous information includes, but is not limited to, certain standard data that your browser sends to the Site such as your browser type and language, access times, and the address of the Web site from which you arrived at the CPPA Site. We may also collect information about your Internet Protocol (IP) address or click stream behavior (ie, the pages you view, the links you click, and other actions you take in connection with the Site).

Personal demographic and profile data may be used to tailor your experience at the Site, for example, to show you content you might be interested in.

CPPA might store some information on your computer hard drive in the form of a “cookie” to assist you with purchasing services from CPPA, to speed the log-in process, or to store information, such as personal preferences.

When you pay for services, credit card information may be collected by CPPA through its Site, or you may be securely transferred from the Site to an CPPA third-party vendor, which may collect credit card information and other personal information for the purpose of processing your payment on behalf of CPPA. Credit card information which is obtained by CPPA through its Site is handled securely, in accordance with applicable laws and regulations, as well as payment card industry standards for such information.


CPPA uses your personal information to deliver the service(s) you have requested and may use it for CPPA operations, including quality assurance purposes, to contact you on behalf of the boards of pharmacy in the event of an emergency, to deliver to you information about CPPA, such as promotional material, or to contact you about your account.

CPPA does not sell to third parties any personal or financial information gathered on this Site. CPPA may share your personal information with licensing agencies including, but not limited to, boards of pharmacy, pharmacy technician organizations if you are a certified pharmacy technician, or regulatory or law enforcement agencies as required by law. CPPA may provide its vendors with personal information for purposes of delivering the services you requested. For example, CPPA may provide your name, address, and phone number to our testing vendor if you request examination services through the Site. Such third parties agree to protect your personal information in conformance with CPPA requirements and applicable state and federal laws.

In the course of conducting CPPA business, CPPA staff may access personal information for the purposes stated in this privacy policy. Staff are required to maintain the confidentiality of personal information and are prohibited from unlawfully disclosing such information.

When personal information is no longer needed, CPPA disposes of the personal data it has collected in such a manner as to protect the security and confidentiality of the material, such as shredding, erasing, or rendering personal information to be unreadable.


You may request changes to information previously provided to CPPA, or notify CPPA of the preferred method by which CPPA contacts you, by contacting CPPA Customer Service via:

  1. E-mail:
  2. Phone: 202-558-2712

When notifying CPPA of a change in sensitive information (such as Social Security number and/or credit card information), we request that you call or write to CPPA Customer Service.


If you prefer that CPPA not contact you with information about the CPPA or for other CPPA purposes, you may opt-out by contacting CPPA Customer Service via:

  1. E-mail:
  2. ​Phone: 202-558-2712

Please note that your opt-out choices do not apply to communications from CPPA related to registrations, services, or materials that you purchase through the Site.


This Site may contain links to third-party Web sites that are not controlled by CPPA. These third-party links are made available to you as a convenience and you agree to use these links at your own risk. Please be aware that CPPA is not responsible for the content or operations of third-party Web sites linked to CPPA, nor are we responsible for the privacy policies or practices of third-party Web sites linked to the Site or CPPA. Our Policy only applies to personal information that we collect from you while you are using the Site.


CPPA utilizes industry-standard measures to protect from misuse and alteration the personal information under our control. For example, CPPA uses encryption technology to protect personal information collected through the Site. While CPPA cannot guarantee that these measures will fully protect the personal information you submit through the Site, we will take all reasonable steps to protect the safety of your personal information.


Our Site and the servers that make this Site available world-wide are located in the United States. The laws of the US govern all matters relating to and all transactions involving this Site. Any information you provide in registering or purchasing goods or services from CPPA will be transferred to the US. By visiting the Site and providing information to CPPA through your use of the Site, you authorize this transfer, processing, and use of information.


By logging onto this Site, you signify your agreement to the terms of this Policy and any modifications thereof and that you release and hold harmless CPPA, its members, directors, officers, employees, contractors, and affiliates from any and all claims arising from information that you provide or transmit to CPPA in an unsecured manner.

If you have any questions about this Policy, the practices of the Site, or your interactions with this Site, you can contact CPPA via e-mail at or phone at 202-558-2712.