Health and Wellness Programs

Programs such as: smoking cessation program and weight loss program

  • Goals of the program defined including sources of education/information used
  • Target audience defined
  • How the program will be performed (space needed, equipment and supplies, staff, time, etc.)
  • If this is a one-time class or a series of classes
  • If the program is a group program or individual
  • Include any consent forms required from patients and how and where these documents will be maintained
  • If the pharmacy would require a CLIA waiver (certain lab tests will require)
  • What type of disease or health issue specific training the staff would require (including BBP, CPR, etc.), if special certification is needed, and where these items will be documented
  • What steps the program follows including compliance with any activities or medications/OTC products used to supplement the program
  • Documentation of any communication between the pharmacist and the patient’s health care provider including content of the communication
  • Educational materials regarding the disease state or health given to the patient including goals of the program. Indication if the pharmacy will also send program participation information directly to the patient’s health care provider upon completion.
  • What type of information the patient will receive regarding any follow up recommended, as indicated by patient risk factors for the disease or health issue, including documentation of follow-up or progress.
  • Documentation of program data and results, and what documentation is to be kept by the pharmacy
  • How the program will be evaluated

For example, a Smoking Cessation Program may include an informational counseling session with the pharmacist regarding nicotine dependence/addiction, health consequences, and behavioral aids. Action plan and goals developed with patient. Action plan may include obtaining OTC or prescription smoking cessation products, if appropriate. What type of and frequency of follow-up with patients (in person or by telephone) to monitor compliance and progress and to address any issues (including how communication is documented). Educational materials and other aids provided to patients to reinforce cessation. Monitoring may include other health parameters affected by nicotine use to show improved health.